Terms & Conditions

Retreat Bookings & Payment

A non-refundable deposit of £450 is required at the time of booking in order to secure your place on retreats abroad and a £250 non-refundable deposit is required to secure your space on retreats held in the UK.

If for any reason you have to cancel your place on retreat 6 weeks before, your deposit can be transferred to another retreat at a later date if the space is able to be filled.

The remaining balance must be paid up to 6 weeks prior to the retreat start date for retreats abroad and 4 weeks for retreats in the UK (unless you book onto the retreat later than this date.)

If you cancel your place on the retreat within 6 weeks of beginning for retreats abroad or within 4 weeks for retreats in the UK, you may be liable to a partial refund of 50% of the full fee if the space is able to be filled. If it is not able to be filled 100% of the retreat space is required to be paid.

If a payment plan has been discussed, there will be agreed intervals at which recurring payments should be made up until the agreed date, unless an extended payment plan is agreed beyond retreat beginning.

Travel & Insurance

Travel arrangements (to and from retreat locations, flights, trains, transfers and taxis during retreats) are the responsibility of the attendee to cover the cost of, however we will organise transfer services for abroad retreats to group guests and make travel most cost effective.

Further costs that are outside of the retreat package are listed on the specific retreat page of my website www.zoemarkosthresheryoga.com

You are responsible for arranging suitable travel insurance to cover: travel disruptions and delays, cancellations, activities such as yoga, hiking and watersports.

Etiquette

We are entitled to ask you to leave the retreat if you display any signs of anti-social behaviour, bullying or harassment.

We are all responsible for the property and are liable for any damages that occur, so please be mindful of your own private spaces and communal areas as any damage to the property will be charged to the individual. A possible £200 damage deposit might be held on top of the retreat cost for the duration of your stay, this will be flagged on the specific retreat page if this is a requirement - this will be collected shortly before the retreat begins and returned within 1 week of the retreat ending providing there is no damage to the villa.

Liability Waiver

By booking onto retreat with Zoe Markos-Thresher you confirm that you have read, understood and agreed to the following terms:

Your health

I understand that it is my responsibility to let Zoe know of any injuries, health concerns and/or pregnancies prior to retreat. I recognise that I participate at my own risk and I will be mindful of my body’s capabilities during physical activity. I understand that with physical activity comes risk of injury and I will listen to my body throughout and discontinue the practises if I experience any pain or discomfort. I assume full responsibility for any injuries that may incur as a result.

I ensure I am in good physical and mental health to participate and if I have any concerns about my health prior to retreat start date I will seek appropriate medical advice from my GP, physiotherapist or other health professional with written consent where necessary. Advice provided by Zoe Markos-Thresher is not a substitute for medical advice provided by a professional.

If I am pregnant, post-natal or post-surgery I verify that I have the consent of a medical professional to participate in the retreat and I accept this at my own risk.

I accept that, whilst measures are taken to make this a safe environment for guests, there will be occasions where we will hike in rural areas or participate in boat trips. I ensure that I will take out the relevant medical insurance before travelling. Zoe Markos-Thresher and your hosting venue aren’t responsible for any injuries incurred.

Our liability to you

We accept responsibility that the retreat is as advertised, described and delivered to a very good standard.

We don’t take any responsibility for travel cancellations, delays, civil unrest, natural disaster, threat of war, changes in personal circumstances or anything else unforeseen and out of our control.

We are not liable for any loss or damage to personal property.

If there is a complaint or concern during the course of the retreat, I will inform the organiser in private and they will endeavour to put things right. I accept that Zoe-Markos-Thresher and any others hosting the retreat aren’t responsible for the behaviour of other guests, however we uphold a strict no anti-social behaviour policy and we are entitled to remove guests from the retreat who undermine this. No compensation or refund will be provided.

Photography & Videography

I give my permission for Zoe Markos-Thresher to use any photos and videos from the retreat for her own marketing and advertising purposes. I waive all rights to review images before publication and I confirm that I am of full legal age. If discussed, you may receive the imagery for your own personal use and memories of the retreat.

I understand that I am within my rights to not want to be photographed during retreat and I will let the organiser know before retreat begins.

I have read and fully understand the terms of the Liability Waiver. I am participating voluntarily and recognise that this serves as a complete and unconditional release of all liability to the greatest extent.